For years, leadership experts have been encouraging Managers to improve their listening skills. Good listening is not just about making the speaker feel respected and heard; it is also about making sure you understand what’s truly said. I may suggest you these three tips for better listening:
- Think: Engage in the conversation by thinking ahead and anticipating what the speaker is going to say. Try to anticipate the conclusions. Don’t just hear the words.
- Review: Pause briefly and mentally summarize the points.
- Listen; Watch nonverbal cues that could indicate what the speaker is not saying. What is not said is often as important as what is…..!